Privacy Policy

Social Stamina Behavior Consult Services, Inc.
Effective Date: September 16, 2026
Last Updated: September 16, 2026

Social Stamina Behavior Consult Services, Inc. (“Social Stamina,” “we,” “us,” or “our”) respects the privacy of the individuals and families we serve and is committed to protecting personal, health-related, and other confidential information entrusted to us.

This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website, online forms, email communications, SMS/text messaging programs, and other digital services covered by this Policy.

Social Stamina does not sell personal information or mobile telephone information to third parties for their own marketing purposes.

This Privacy Policy applies to our website and related online communications. Additional privacy protections, including those required by the Health Insurance Portability and Accountability Act (“HIPAA”), may apply to information collected in connection with the delivery of healthcare or behavioral health services.

1. Information We Collect

Depending on how you interact with Social Stamina, we may collect the following categories of information.

Personal and Contact Information

We may collect information that you voluntarily provide, including:

• Name
• Email address
• Telephone or mobile number
• Mailing address
• Parent, guardian, or caregiver information
• Preferred method of communication
• Information submitted through contact, referral, registration, intake, employment, or other online forms
• Other information you choose to provide to us

Client and Service-Related Information

When requesting or receiving services, you may provide information regarding a client or prospective client, including information necessary to determine eligibility, coordinate services, respond to a referral, or begin the intake process.

This information may include health, developmental, behavioral, educational, or other information relevant to the services being requested.

Where applicable, this information may constitute Protected Health Information (“PHI”) and will be handled in accordance with applicable privacy laws and Social Stamina’s HIPAA policies and procedures.

Email and SMS Information

If you subscribe to email or SMS/text communications, we may collect:

• Your name
• Email address
• Mobile telephone number
• Subscription preferences
• Date and time of enrollment
• Consent records
• Communication history
• Delivery information
• Opt-in and opt-out activity
• Engagement information, such as whether certain communications or links were opened or accessed, where supported by the communication platform

Technical and Website Information

When you use our website, certain technical information may be collected automatically, including:

• Internet Protocol (IP) address
• Browser and device type
• Operating system
• Pages visited
• Approximate geographic information, such as city or state
• Referral source
• Date and time of visits
• General website interaction information

We may use analytics technologies to understand website traffic, improve our website, identify technical problems, and improve the experience of visitors.

2. How We Use Information

Social Stamina may use information collected through our website and digital services to:

• Respond to questions and inquiries
• Process referrals and requests for services
• Coordinate intake and appointments
• Determine or assist with eligibility for services
• Communicate with clients, parents, guardians, and caregivers
• Provide information about Social Stamina programs and services
• Send organizational news and announcements
• Communicate upcoming events and activities
• Provide parent and caregiver resources
• Communicate office, program, or schedule-related announcements
• Send email newsletters
• Send SMS/text messages to individuals who have provided the appropriate consent
• Process event registrations
• Maintain communication preferences
• Improve our website, programs, and digital services
• Protect the security and integrity of our systems
• Maintain records required for operational, legal, regulatory, or compliance purposes
• Comply with applicable laws and regulations

We limit our use of information to purposes that are reasonably related to Social Stamina’s services, operations, communications, and legal obligations.

3. Email Communications

Social Stamina may use email to communicate with clients, parents, caregivers, prospective clients, community members, and other individuals.

Email communications may include:

• Social Stamina news
• Events and activities
• Parent and caregiver resources
• Program information
• Educational information
• Community resources
• Newsletters
• Other information relating to Social Stamina programs and services

We may use third-party service providers, including Mailchimp, to manage email subscriptions and deliver email communications on our behalf.

Individuals receiving optional marketing or informational email communications may unsubscribe using the unsubscribe link included in those messages.

Unsubscribing from optional marketing communications does not necessarily prevent Social Stamina from sending communications that are necessary to provide requested services, respond to an inquiry, administer an existing relationship, or satisfy legal or operational obligations.

4. SMS/Text Messaging Communications

Social Stamina offers an optional SMS/text messaging program to help clients, parents, guardians, caregivers, and other subscribers receive Social Stamina information.

SMS communications may include:

• Social Stamina news and announcements
• Upcoming events and activities
• Parent and caregiver resources
• Program information
• Office or program closures
• Schedule-related announcements
• Educational information
• Registration opportunities
• Community resources
• Other general information related to Social Stamina programs and services

SMS Consent

Participation in Social Stamina’s SMS program is voluntary.

Providing a telephone number to Social Stamina for another purpose does not automatically enroll an individual in our SMS marketing program.

Where consent is required, Social Stamina will obtain appropriate SMS consent before sending applicable SMS marketing communications.

Consent to receive SMS marketing communications is separate from consent to receive email marketing communications.

Consent to receive optional SMS marketing communications is not a condition of receiving services from Social Stamina.

We may maintain records documenting when and how SMS consent was provided.

SMS Service Providers

Social Stamina may use third-party service providers, including Mailchimp and telecommunications providers, to administer and deliver SMS messages.

To provide these services, those providers may process mobile telephone numbers, message content, consent information, delivery information, and other information necessary to operate the messaging service on Social Stamina’s behalf.

Social Stamina does not sell mobile telephone numbers or SMS consent information to third parties for their own marketing purposes.

Mobile telephone numbers and SMS opt-in information will not be shared with unrelated third parties for their independent marketing or promotional purposes.

Opting Out of SMS

Subscribers may opt out of Social Stamina SMS communications at any time by replying:

STOP

After an opt-out request, the subscriber may receive a final confirmation message.

Subscribers may reply HELP for assistance where that functionality is supported.

Message and data rates may apply. Message frequency may vary.

Additional information regarding the Social Stamina SMS program is available in our SMS Terms & Conditions.

5. Sensitive and Client-Specific Information in Electronic Communications

Social Stamina recognizes that some communications may involve sensitive or confidential client information.

Our general marketing email and SMS programs are intended primarily for organizational announcements, educational information, events, resources, and other general communications.

Parents, caregivers, clients, and other recipients should not use general marketing SMS or email communications to send sensitive medical, behavioral, clinical, financial, or other confidential client information.

Social Stamina may use separate approved communication systems and procedures when communicating information requiring additional privacy or security protections.

6. Cookies and Website Analytics

Social Stamina may use cookies and similar technologies to support website functionality, security, analytics, and performance.

We may use Google Analytics or similar analytics services to understand how visitors interact with our website.

Analytics information may include information such as:

• Pages visited
• Time spent on pages
• Device and browser information
• Approximate geographic information
• Referral information
• General website interactions

We do not intentionally use analytics services to collect the contents of confidential forms or Protected Health Information.

Visitors may be able to restrict or disable cookies through their browser settings. Doing so may affect certain website functionality.

Google also provides tools that allow users to opt out of certain Google Analytics tracking.

7. Third-Party Service Providers

Social Stamina uses third-party vendors and service providers to operate portions of our organization and technology infrastructure.

These providers may assist with functions such as:

• Website hosting
• Email delivery
• SMS/text messaging
• Analytics
• Information technology
• Security
• Forms and data processing
• Communications
• Scheduling or administrative services

These providers may receive or process information only as necessary to provide services to Social Stamina, subject to applicable contractual, privacy, security, and legal requirements.

The use of a service provider to perform services on Social Stamina’s behalf is different from selling personal information or allowing an unrelated company to use client information for its own independent marketing purposes.

Where HIPAA applies, Social Stamina will use appropriate safeguards and agreements, including Business Associate Agreements when required.

8. HIPAA and Protected Health Information

Certain information collected or maintained by Social Stamina may constitute Protected Health Information under HIPAA or other applicable healthcare privacy laws.

Where HIPAA applies, Social Stamina uses and discloses PHI only as permitted or required by applicable law.

PHI may generally be used or disclosed for purposes such as:

• Treatment
• Payment
• Healthcare operations
• Other purposes permitted or required by law
• Purposes authorized by the individual or the individual’s legally authorized representative

Our website Privacy Policy does not replace Social Stamina’s HIPAA Notice of Privacy Practices or other HIPAA policies applicable to clients receiving services.

HIPAA Authorizations

When HIPAA requires authorization before PHI may be used or disclosed, Social Stamina will obtain the appropriate authorization.

When applicable:

• Authorizations will be documented as required by law.
• Individuals may have the right to revoke an authorization in writing, subject to applicable legal limitations.
• Social Stamina maintains authorization and revocation records as required.
• Social Stamina will not condition treatment or services on signing an authorization except where permitted by law.

We do not use PHI collected in connection with client care for unrelated marketing purposes unless permitted by law and any required authorization has been obtained.

9. Confidentiality of Online Communications

Social Stamina recognizes the importance of protecting communications submitted through its website.

We do not intentionally use website technologies to capture the contents of confidential intake forms, health information, or private communications for advertising purposes.

Information submitted through forms may be processed by technology providers that support Social Stamina’s website and operations when necessary to provide those services.

Social Stamina takes reasonable steps to configure its website and technology services to limit unnecessary collection or disclosure of confidential information.

10. Children’s and Minors’ Privacy

Social Stamina provides services involving children, adolescents, and adults and recognizes the heightened privacy considerations associated with minors.

Our website is primarily intended to provide information to parents, guardians, caregivers, prospective clients, clients, professionals, and community members.

When personal information about a minor is collected online, Social Stamina handles that information in accordance with applicable federal and California law.

Where parental or guardian consent is required, Social Stamina will take reasonable steps to obtain appropriate consent.

Parents and legal guardians may contact Social Stamina with questions regarding personal information submitted concerning a minor, subject to applicable laws governing access, confidentiality, and the rights of minors.

11. Data Security

Social Stamina uses reasonable administrative, technical, and physical safeguards designed to protect personal and confidential information from unauthorized access, disclosure, alteration, loss, or misuse.

These safeguards may include:

• Encryption of information in transit
• Access controls
• Authentication requirements
• Device and account security
• Role-based access
• Administrative policies and procedures
• Employee access limitations
• Security monitoring
• Appropriate safeguards for third-party service providers

No website, electronic communication system, or data storage system can be guaranteed to be completely secure. Social Stamina continually evaluates its security practices and makes changes when appropriate.

12. Data Retention

Social Stamina retains personal information for as long as reasonably necessary to fulfill the purposes for which it was collected and to satisfy applicable operational, contractual, legal, regulatory, healthcare, and recordkeeping requirements.

Different categories of information may be retained for different periods.

Records relating to SMS consent, opt-outs, client services, healthcare information, and other regulated information may be retained for periods required by applicable law, contracts, carrier requirements, or regulatory obligations.

When information is no longer required, Social Stamina may securely delete, destroy, or de-identify it in accordance with applicable requirements and organizational policies.

13. Your Privacy Rights

Depending on the information involved and applicable law, you may have rights regarding personal information maintained by Social Stamina.

These rights may include the ability to:

• Request access to certain personal information
• Request correction of inaccurate information
• Request information about how certain personal information is used or disclosed
• Withdraw certain consents where applicable
• Unsubscribe from optional email communications
• Opt out of optional SMS communications
• Exercise rights relating to health information under HIPAA, where applicable

Certain rights may be subject to exceptions, verification requirements, retention requirements, or other limitations under applicable law.

Social Stamina will not discriminate against an individual for exercising applicable privacy rights.

14. California Privacy

California residents may have additional privacy rights under applicable California law.

Depending on the law and circumstances applicable to the information, these may include rights concerning access, correction, deletion, disclosure, and the use or sharing of personal information.

Social Stamina does not sell personal information for monetary consideration.

Social Stamina does not sell mobile telephone numbers or SMS consent information to third parties for their own marketing purposes.

Some information maintained by Social Stamina may be subject to healthcare-specific privacy laws or exemptions and therefore may be governed by different privacy requirements.

Individuals may contact Social Stamina using the information at the end of this Policy to ask questions or submit applicable privacy requests.

15. Do Not Track and Browser Privacy Signals

Some web browsers provide “Do Not Track” (“DNT”) signals.

Because there is not a universally accepted technical standard governing DNT signals, our website may not respond to traditional DNT browser settings.

Other legally recognized browser-based privacy preference signals will be handled as required by applicable law where they apply to Social Stamina’s website and data practices.

Visitors may also manage cookies and other browser privacy settings through their browser or device.

16. Data Breach Notification

Social Stamina maintains procedures for responding to suspected or confirmed privacy or security incidents.

If a breach involves unsecured Protected Health Information or other information subject to legally required breach notification, Social Stamina will investigate the incident and provide notifications as required by applicable federal and state law.

Depending on the circumstances, Social Stamina may:

• Conduct a risk assessment
• Determine the nature and scope of information involved
• Identify affected individuals
• Take steps to contain and mitigate the incident
• Notify affected individuals within legally required timeframes
• Notify governmental agencies or other entities when required
• Document the investigation and response

Notifications will contain the information required by applicable law.

17. Links to Other Websites

The Social Stamina website may contain links to websites, resources, or services operated by other organizations.

Social Stamina is not responsible for the privacy practices, security, content, or policies of websites operated by third parties.

We encourage users to review the privacy policies of third-party websites before providing personal information.

18. Changes to This Privacy Policy

Social Stamina may update this Privacy Policy from time to time to reflect changes in our services, technology, communication practices, legal requirements, or organizational operations.

When changes are made, the updated Privacy Policy will be posted on our website with a revised “Last Updated” date.

We encourage visitors to periodically review this Policy.

Material changes may be communicated through additional methods when appropriate or required by law.

19. Contact Social Stamina

Questions, concerns, privacy requests, or requests regarding this Privacy Policy may be directed to:

Social Stamina Behavior Consult Services, Inc.
841 Mohawk Street, Suite 250
Bakersfield, CA 93309

Phone: 661-742-1117

Website: socialstaminayouth.com

Individuals wishing to opt out of optional email communications should use the unsubscribe option provided in the applicable email.

Individuals wishing to opt out of Social Stamina SMS communications may reply STOP to an SMS message.